President, Aflac Benefits Solutions
Diana Steinhoff, senior vice president of Dental and Vision for Aflac Group, is responsible for strategic, operational and financial oversight of the business. She also serves as the President of Aflac Benefits Solutions, Inc., an Aflac subsidiary.
Diana designed a dynamic business model with innovative capabilities of the insurer’s dental product, the second most requested health benefit by consumers. In 2021, she successfully launched Aflac Group’s dental and vision benefit solutions nationally.
With nearly two decades of experience in driving business strategies to optimize operational practices and revenue while delivering an exceptional customer experience, Diana has a proven record of accomplishment of building diverse, high-performing teams with a passion for innovation and service.
Prior to joining Aflac, Diana was part of the executive team that built Zurich North America’s group insurance business with a $285 million capital investment, which successfully launched in 2017. Subsequently, she was on the merger and acquisition leadership team that developed the strategy to sell the Zurich Group assets to Aflac. Previously, she held leadership positions of increasing responsibility at Aetna.
Diana holds a bachelor’s degree in psychology, a minor in criminal justice from Florida International University and a master’s degree in mental health counseling from Nova Southeastern University. She is licensed in Florida as a mental health counselor. She lives in Florida with her husband of 19 years and her three beautiful rescue dogs.