To help provide relief for Tennessee members affected by recent tornadoes, Aflac Benefits Solutions will implement an extension on premium payment. This grace period starts March 31, 2023, and ends May 30, 2023. This grace period also provides an extension of filing deadlines for claims; relaxation of prior authorization, precertification, and referral requirements; access to appropriate out-of-network providers due to unavailability of in-network providers or the members’ displacement; and leniency for any other action required under the certificate. A replacement copy of the certificate will be provided upon request by the member. Affected members should contact Aflac Benefits Solutions at 855-819-1873, Option 1, for assistance.