Tennessee Emergency Declarations

To help provide relief for Tennessee certificate holders affected by recent tornadoes, Aflac will provide a premium grace period starting Dec. 9, 2023, and ending Feb. 7, 2024. This grace period also provides an extension of filing deadlines for claims; relaxation of prior authorization, precertification, and referral requirements; access to appropriate out-of-network providers due to unavailability of in-network providers or the members’ displacement; and leniency for any other action required under the certificate. A replacement copy of the certificate will be provided upon request by the certificate holder. Affected members should contact Aflac Benefits Solutions at 855-819-1873, option one, for assistance.

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