Cultural Competency

At Aflac Benefits Solutions, we recognize the importance of communicating effectively with our members. That is why we have made a solid commitment to provide members with Limited English Proficiency (LEP), Low Literacy Proficiency (LLP), diverse cultural and ethnic backgrounds or ability impairments the customized customer service they need to make informed decisions about their dental and vision care.

To view a copy of our Cultural Competency Plan or the National Standards for Culturally and Linguistically Appropriate Services (CLAS) in Health and Health Care, please click on the links below.

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